Education

Earn your certificate in Caregiver-Centered Care through 3 different levels of training, along with a course for physicians and a course for managing changing care restrictions.
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Level 1

Foundational

Take the Course
The course will cover the 6 Competency Domains in the Caregiver-Centered Care Competency Framework:
  • A) Recognizing the Caregiver Role
  • B) Communicating with Family Caregivers
  • C) Partnering with Family Caregivers
  • D) Fostering Resilience in Family Caregivers
  • E) Navigating the Health & Social Systems
    and Accessing Resources
  • F) Enhancing the Culture & Context of Care
Free of Charge
We aim to make this information accessible to everyone. The foundational level of certification is offered on this website, free of charge.
created for
This course provides the baseline knowledge and skills required by all workers who interact with family caregivers in all settings. (Caregiver's own home, community, and healthcare.)
Total Time
It should take you about an hour to complete the course.
  • 6 Short Videos
  • Short Exercises & Reflections
  • Pre/Post Evaluation
Level 2

Advanced

Take the Course
The advanced level education is designed for healthcare providers who have significant direct contact with or responsibility for family caregivers.
‍
This course will cover the 6 Competency Domains in the Caregiver- Centered Care Competency Framework in the depth and breadth needed to provide person-centered support to family caregivers at all stages of
the care trajectory.
View options for delivery
Course Content
This advanced level online Caregiver- Centered Care course will provide learners with an advanced understanding of the value of person-centred approaches  including: communication, partnering with family caregivers, assessing the family caregiver's support needs and navigating the health and social care systems.
created for
This course is for health and community care providers who have regular or intense contact with family caregivers, providing specific interventions, and/or managing care and services.
Total Time
The total Advanced level is comprised of 6 smaller modules that will take 1 hour each.
  • 6 Modules Total
  • 10 Dramatization Videos
  • Short Exercises & Reflections
  • Pre/Post Evaluation
Level 3

Champions

Take the Course
Caregiver-Centered Care Champions are:‍
  • Individuals with experiential knowledge and skills in person-centered care for family caregivers.
  • Advocates for family caregivers and the persons for whom they provide care.
  • Mentors and role models,  sources of information and support in person-centered care for their co-workers and family caregivers.
  • Learners who are constantly developing the leadership qualities and communication skills to act as Caregiver-Centered Care Change Agents.
Course content
Besides focusing on the knowledge, skills, and abilities outlined in the Caregiver-Centered Care Competency Framework, this course will support  in-depth development of  mentors, role models, and change agents.
Who the Course is For
This course is for healthcare and community social care providers who are passionate about family caregiving and/or manage care, services, and policies for family caregivers.
Total Time
This 3-hour training will provide you with tools and guidance to mentor, promote, and create Caregiver-Centered Care opportunities.
Physicians

Physicians

Take the Course
This course for Physicians offers practical strategies to support and partner with family caregivers. At the end of the course, Physicians will be better able to:‍
  • Recognize family caregivers, including their roles, experiences, and contributions.
  • Meaningfully engage and collaborate with family caregivers.
  • Assess and support family caregivers needs, strengths, well-being, and access to resources.
Course content
This course delivers practical strategies for partnering with family caregivers, significantly enhancing professional practices and improving patient health outcomes.
Who the Course is For
Physicians who have regular or intense contact with family caregivers and recognize the need to partner with them to provide quality care.
Total Time
It should take you about an hour to complete all three modules.
  • 6 Short Videos
  • Engagement Strategies
  • 3 Self-Reflection Activities
  • Billing Codes
  • Family Caregiver Resource List
pandemic education

COVID-19

Take the Course
The course will cover the essentials to work with family caregivers during times of changing care restrictions.
  • A) Understanding the Impact of the Pandemic on Family Caregivers
  • B) Empathetically Understanding the Needs of and Communicating with Family Caregivers
  • C) Navigating Uncertainty and Providing Care Together during the Pandemic
Free of Charge
We aim to make this information accessible to everyone. The pandemic training course is offered on this website, free of charge.
created for
This course provides insight and skills required by all workers who interact with family caregivers in all settings during a pandemic.
Total Time
It should take you about 40 minutes to complete the course.
  • 3 Short Videos
  • Digital Stories & Branching Activities
  • Pre/Post Evaluation
All Courses – Options for Delivery
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